Search in Self-Service Portal

Our users are missing the search functionallity in the end user portal. We are always asking them to search in their own service records, but they told me it does not work. So I just checked my self and it seems they are right or I misunderstand how it is supposed to work.I have a ticket with the wo

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Portal Help · Customer Self-Service

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5 IT Self-Service Portal Use Cases That Are not-so-IT

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5 IT Self-Service Portal Use Cases That Are not-so-IT

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