Leaderboard, Call / Contact Center: Definition & Resources

A leaderboard is a large board that is used to display the rankings of competitors.. It is often used in contact centers or sales environments

Call Center Dashboards: The Ultimate Guide

88 Call Center Statistics You Must Read: 2021 Data Analysis & Market Share

3 Sample Call Center Wallboards for Your Top Metrics, SharpenCX

The new era of Gamification and Human-Focused Design optimizes for motivation and engagement over traditional Function-Focused Design. Within the

Actionable Gamification: Beyond Points, Badges and Leaderboards

Inspo: Our Favorite Salesforce Dashboards - Sponge

Call Center & Contact Center Software

Top 8 Call Center Challenges to Resolve in 2023

Managing Remote Sales Teams: 10 Ways to Keep Your Reps Closing

Call Center Dashboard - Reporting & Analytics [Guide]